Privacy Policy — TurboMan

Last updated: January 9, 2026

This Privacy Policy explains how the TurboMan website (the “Site,” “we,” “us,” “our”) collects, uses, stores, and shares personal data when you access https:www.turbomandtc.com/cb and related pages, as well as when you place an order, contact us, or interact with our content.

By using the Site, you agree to the practices described in this Policy.

1) Who We Are (Data Controller)

Controller: Gus Digital LTDA

CNPJ: 48.823.361/0001-64

Address: Rua José Versolato, 111, Bloco B, Sala 3102 — Centro, São Bernardo do Campo/SP — CEP 09750-730 — Brazil

Official Company Emails (TurboMan)

For simplicity, we use one single channel for all matters:

• Customer Support (SAC): sac.turboman@gmail.com
• Privacy / Personal Data (LGPD): sac.turboman@gmail.com
• Orders / Shipping / Tracking: sac.turboman@gmail.com
• Returns / Refunds: sac.turboman@gmail.com
• Billing / Payments: sac.turboman@gmail.com
• Legal Notices: sac.turboman@gmail.com
• Partnerships / Affiliates / Press: sac.turboman@gmail.com
• Security / Fraud Concerns: sac.turboman@gmail.com

When emailing us, if possible include your full name and order number (if available).

2) What Data We Collect

2.1. Data you provide

When you fill out forms, start an order, complete checkout, or contact us, we may collect:

• Identity & contact: full name, email, phone/WhatsApp;
• Shipping details: address, city, state, ZIP/postal code and details required for delivery;
• Billing/verification data (when applicable): CPF/CNPJ or similar information required by payment processors, gateways, or anti-fraud checks;
• Communications: messages sent to support and customer service history.

Important: payment card data is typically processed directly by payment/checkout providers. We do not store your full card number.

2.2. Data collected automatically

When you browse the Site, we may automatically collect:

• Technical data: IP address, browser type, device, operating system;
• Usage data: pages visited, time spent, clicks, traffic source (e.g., ads), events;
• Cookies and similar technologies: to remember preferences, measure audience, prevent fraud, and improve ads.

3) How We Use Your Data (Purposes)

We use personal data to:

1. Process orders and deliver products (confirmation, shipping, customer support);
2. Provide customer service and handle requests;
3. Prevent fraud and ensure security (verification, audits, validations);
4. Communicate about orders, updates, and essential information;
5. Marketing and advertising (e.g., remarketing and performance measurement), where permitted and/or with your consent;
6. Improve the Site (analytics, testing, optimization);
7. Comply with legal/regulatory obligations and exercise legal rights.

4) Legal Bases (LGPD / GDPR)

Depending on your location and the context, we process data based on:

• Contract performance (to fulfill purchases and deliver products);
• Legal/regulatory compliance;
• Legitimate interests (security, Site improvements, preventing misuse);
• Consent (non-essential cookies and promotional communications where required);
• Exercise of legal rights (defense in disputes, audits).

5) Cookies, Pixels & Tracking Technologies

We may use cookies, pixels, and tags to:

• operate the Site;
• remember preferences;
• measure traffic and conversions;
• reduce fraud/abuse;
• personalize advertising (remarketing).

How to manage cookies

You can block or delete cookies in your browser settings. If you disable cookies, some Site features may not work properly.

6) Data Sharing (Who We Share With)

We may share data only when necessary with:

• Checkout, payment, and anti-fraud providers;
• E-commerce/checkout platforms and automation tools;
• Carriers and logistics providers;
• Customer support tools (chat/email platforms);
• Analytics and advertising tools (measurement and optimization);
• Public authorities when required by law, court order, or valid legal request;
• Essential service providers under contracts and security measures.

We do not sell your personal data as a “customer list.”

7) International Data Transfers

Because we may use technology providers hosted outside your country, your data may be processed internationally. When this happens, we take steps to ensure appropriate protection (contractual safeguards and security practices).

8) Information Security

We use technical and organizational measures to protect your data (access control, monitoring, and best practices). However, no system is 100% secure.

9) Data Retention

We keep your data:

• as long as needed to fulfill the purposes in this Policy;
• for periods required by law;
• as needed to exercise legal rights (e.g., disputes/audits).

After that, data is deleted or anonymized when possible.

10) Your Rights (LGPD / GDPR / Others)

Depending on applicable law, you may request:

• confirmation and access;
• correction;
• deletion/anonymization/blocking (when applicable);
• portability (where applicable);
• information about sharing;
• withdrawal of consent (where applicable);
• objection to processing based on legitimate interests (where applicable).

To exercise your rights: email sac.turboman@gmail.com with the subject “Privacy — TurboMan.”

Marketing preferences

You can opt out of promotional messages at any time using the unsubscribe link (when available) or by emailing us.

11) Sensitive Data & Health

The Site is not intended to collect sensitive data (e.g., health data). If you voluntarily send such information to support, we will handle it only as needed to respond to your request.

12) Children’s Privacy

The Site and product are not intended for individuals under 18. We do not knowingly collect children’s data.

13) Third-Party Links

The Site may contain links to third-party services (e.g., checkout providers). Each third party has its own privacy policy, and we are not responsible for their practices.

14) Changes to This Policy

We may update this Policy from time to time. The current version will be posted on the Site with an updated “Last updated” date.

15) Contact

Email (all matters): sac.turboman@gmail.com

Company: Gus Digital LTDA — CNPJ 48.823.361/0001-64

Address: Rua José Versolato, 111, Bloco B, Sala 3102 — Centro, São Bernardo do Campo/SP — CEP 09750-730 — Brazil